CVC Success Story

Congratulations to the incredible team at Cardiovascular Consultants who achieved an EPH of 249, making them Revenue Cycle Ninjas.

Congratulations to the Revenue Cycle Ninjas at CVC


CVC has a long history of improving the lives of patients and is the largest provider of cardiovascular medicine in Arizona and the Southwestern U.S. Recently, the revenue cycle team at CVC reached an outstanding milestone. They improved their EPH by 177% in just 12 months, making them Revenue Cycle Ninjas.
EPH is a KPI that measures coder productivity and is a key metric for top-performing practices. The average rev cycle team performs at a rate of 21 EPH. Through dedication and hard work, CVC continued to improve every month, until they became 11x more productive than the national average at 249 Encounters per Hour.
"Definitely go through White Glove. Use the Analytics, use all the automation that White Plume can offer. Pay attention to the analytics, ask what maybe you can do if you don’t know to improve the use and efficiency of White Plume."
Rhonda Robins, RCM Manager
"All of us at White Plume are thankful to have been able to partner with Rhonda and her team at CVC. It is an honor to get to play a small part in their success and we want to celebrate their accomplishment of achieving elite productivity status, outperforming the national average by more than 1,000% and becoming Rev Cycle Ninjas."
Matthew Menendez, President White Glove Practice
This incredible achievement is due to the hard work of Rev Cycle Ninjas like Rhonda Robins, who continually seeks opportunities to improve their rules in order to become more productive.
“I hear or see something that is not working properly, I immediately start thinking in my head what I need to do to change it.”
These Revenue Cycle Ninjas at CVC also managed to keep their Unprompted Changes below 1% of their encounters. This is an incredible feat, and another reason we want to celebrate their elite Rev Cycle Ninja status. The team at CVC continues to outdo themselves in their revenue cycle results, and we look forward to watching their success in the years to come.
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